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Terms of Service

The Voice Keeper provides a platform through which Users who need to create a synthetic voice can record themselves or use existing audio to create a Text-to-Speech (TTS) engine that sounds like them, primarily for Augmentative and Alternative Communication (AAC) devices. This process (the “Service”) is offered from time to time at thevoicekeeper.com and via an App (collectively the “Sites”).

The Service is owned and operated by Almagu Ltd (the “Company,” “we,” or “us”). Your use of the Service is subject to the terms and conditions set forth in these Terms of Service (the “Terms of Service”).

PLEASE READ THE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING ANY PART OF THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY ALL THE TERMS OF THE TERMS OF SERVICE.

IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE SERVICE.

USE OF THE SERVICE IS EXPRESSLY CONDITIONED UPON YOUR ACCEPTANCE OF THE TERMS OF SERVICE.

1. Updates to Terms of Service; Integration. We may, in our sole discretion, modify the Terms of Service via email or by posting notice on any part of the Service. The “Last Updated” date at the top of the Terms of Service indicates when the latest modifications were made to the Terms of Service. By continuing to access and use the Service you agree to any such modifications. Therefore, you are responsible for reviewing and should become familiar with any such modifications. You are encouraged to review this Terms of Service periodically and to check the “Last Updated” date at the top of the Terms of Service for the most recent version. In addition, when using services or features on the Service, you will be subject to any posted guidelines or policies applicable to such services or features that may be posted from time to time, including but not limited to the Privacy Policy as noted below. All such guidelines or policies are hereby incorporated by reference into these Terms of Service.

2. Translation. We may translate these Terms of Service into other languages for your convenience. Nevertheless, the English version governs your relationship with Company, and any inconsistencies among the different versions will be resolved in favor of the English version

3. Service Availability. The Service may be modified, updated, interrupted, suspended or discontinued at any time without notice or liability.

4. Privacy Policy. Use of the Service is subject to the terms of our Privacy Policy which is hereby incorporated into and made part of these Terms of Service. Please carefully review our Privacy Policy. By using or accessing the Service, you agree to be bound by the terms of our Privacy Policy

If you provide your email address or other contact information during registration or support requests, The Voice Keeper may send you product updates or service-related communications. You can unsubscribe at any time using the link provided in those messages.

To maintain and improve the Service, The Voice Keeper may use privacy-compliant thirdparty tools such as analytics or crash reporting. These tools do not process or store voice recordings or other biometric data.

5. Age. Account creation on our platform is restricted to individuals 18 or older. Use of the Service by anyone under this age for account creation is a violation of the Terms of Service. The Service is meant for those at least the age of majority where you reside, whichever is younger, if interacting with the service under direct adult supervision and with verifiable parental consent.

6. Intellectual Property. 6.1 You acknowledge that all the intellectual property rights in the Service, including, but not limited to, copyrights, patents, trademarks, and trade secrets, the website design, application design, graphics, text, sounds, pictures, and other files and the selection and arrangement thereof (collectively the “Materials”) are the property of Company and/or its licensors, and are subject to and protected by international copyright and other intellectual property laws and rights. All rights to Materials not expressly granted in these Terms of Service are reserved to their respective copyright owners. Company authorizes you to view, download and/or print the Materials provided that you keep intact all copyright and other proprietary notices contained in the original Materials. Except as expressly authorized by the Terms of Service, you may not copy, reproduce, distribute, republish, download, perform, display, post, transmit, scrape, copy, exploit, create derivative works or otherwise use any of the Materials in any form or by any means, without the prior written authorization of Company or the respective copyright owner. In the absence of a written agreement, you may not modify or adapt the Materials in any way or otherwise use them for any public or commercial resale purposes. The trademarks, service marks, trade names, trade dress and logos (collectively, “Marks”) contained or described in the Services are the sole property of Company and/or its licensors and may not be copied, altered or otherwise used, in whole or in part, without the prior written authorization of Company and/or its licensors. Company reserves the right to enforce its intellectual property rights fully under the law.

Company and/or its licensors. Company reserves the right to enforce its intellectual property rights fully under the law.

7. Use of the Service.

7.1 In the event you are required to establish an account to use the Service and/or take advantage of certain features, you agree to: a. provide true, accurate, current and complete information about yourself as prompted by the Service; b. as permitted, maintain and promptly update such information. If you provide any information that is false, inaccurate or outdated, or Company has reasonable grounds to suspect that such information is false, inaccurate or outdated, Company has the right to suspend or terminate your account and prohibit all current or future use of the Service by you; c. that your account is for your personal and/or business use. You may not resell the Service. d. by creating an account, you agree to receive certain communications in connection with the Service.

 

7.2 You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your account. Your account is meant to be private and you shall not share accounts for any reason. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security. You agree to be responsible for all charges resulting from the use of your account via the Service, including charges resulting from unauthorized use of your account.

 

7.3 You may not impersonate someone else, create or use an account for anyone other than yourself, provide an email address other than your own, or create multiple accounts. If you use a pseudonym, take care to note that others may still be able to identify you if, for example, you include identifying information in your reviews, use the same account information on other sites, or allow other sites to share information about you with the Services.

 

7.4 You agree to use the Services only for lawful purposes and that you are responsible for your use of and communications and content you may post via the Services. You agree not to post or transmit any unlawful, infringing, threatening, harassing, defamatory, vulgar, obscene, profane, indecent, offensive, hateful or otherwise objectionable material of any kind, including any material that encourages criminal conduct or conduct that would give rise to civil liability, infringes upon others’ intellectual property rights, impersonates any individual or entity, or otherwise violates any applicable law. You agree not to solicit personal information from minors. You agree not to use the Services in any manner that interferes with its normal operation or with any other user’s use of the Services.

7.5 You may not do any of the following while accessing or using the Services: a. access, tamper with, or use non-public areas of the Services, our computer systems, or the technical delivery systems of our providers; b. probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; c. access or search or attempt to access or search the Services by any means other than through our currently available, published interfaces that are provided by us, unless you have been specifically allowed to do so in a separate agreement with us; d. forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive or false sourceidentifying information; e. disrupt or interfere with the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mailbombing the Services, or otherwise creating an undue burden on the Services.

 

7.6 You may not use manual or automated software, devices, or other processes to “crawl,” “scrape,” or “spider” any page of the Services. You will not decompile, reverse engineer, or otherwise attempt to obtain the source code of any part of the Services.

 

7.7 You further agree that you will not access the Services by any means except through the interface provided by Company for access to the Services. Creating or maintaining any link from another application to any page at the Services without the prior authorization of Company is prohibited. Running or displaying the Services, or any information or material displayed via the Services in frames or through similar means on another website or application without the prior authorization of Company is prohibited. Any permitted links to the Services must comply with all applicable laws, rule and regulations.

 

7.8 Your use of the Services is at your own risk, including the risk that you might be exposed to content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate.

 

7.9 Furthermore, you herein agree not to make use of the Services for: a. uploading, posting, emailing, transmitting, or otherwise making available any content that shall be deemed unlawful, harmful, threatening, abusive, harassing, tortious, vulgar, obscene, libelous, or invasive of another's privacy or which is hateful, and/or racially, ethnically, or otherwise objectionable; b. causing harm to any minor in any manner whatsoever; c. forging captions, headings or titles or otherwise offering any content that you personally have no right to pursuant to any law nor having any contractual or fiduciary relationship with; d. uploading, posting, emailing, transmitting or otherwise offering any such content that may infringe upon any patent, copyright, trademark, or any other proprietary or intellectual rights of any other party; e. uploading, posting, emailing, transmitting or otherwise offering any content that you do not personally have any right to offer pursuant to any law or in accordance with any contractual or fiduciary relationship; f. uploading, posting, emailing, transmitting, or otherwise offering any unsolicited or unauthorized advertising, promotional flyers, "junk mail," "spam," or any other form of solicitation, except in any such areas that may have been designated for such purpose; g. uploading, posting, emailing, transmitting, or otherwise offering any source that may contain a software virus or other computer code, any files and/or programs which have been designed to interfere, destroy and/or limit the operation of any computer software, hardware, or telecommunication equipment; h. disrupting the normal flow of communication, or otherwise acting in any manner that would negatively affect other users' ability to participate in any real-time interactions; i. interfering with or disrupting any of the Services, servers and/or networks that may be connected or related to our website, including, but not limited to, the use of any software and/or routine to bypass the robot exclusion headers; j. stalking or with the intent to otherwise harass another individual; and/or, k. collecting or storing of any personal data relating to any other user in connection with the prohibited conduct and/or activities which have been set forth in the aforementioned paragraphs, except for those who have affirmatively provided their consent.

 

7.10 uploading, submitting, or using any voice recordings or audio content for which you do not have all necessary rights, including lawful consent from the individual whose voice is recorded, unless you are that individual or their legal guardian.

 

7.11 Permitted Use The synthetic voice generated via the Service is intended solely for augmentative and alternative communication (AAC) use by or on behalf of the account holder or recipient specified at the time of voice creation. You may not use any generated voice for entertainment, commercial use, impersonation, or for any non-AAC purpose. Misuse may result in immediate suspension or termination of access.

 

7.12 Prohibited Uses.

You agree not to use the Service for any of the following:

a) Creating voices for commercial, entertainment, or impersonation purposes

b) Uploading audio without proper consent

c) Distributing generated voices outside of permitted AAC use

d) Attempting to reverse-engineer or modify the Service

Violation may result in immediate termination without refund.

7.13 License to User Content. By uploading or recording voice samples, you grant the Company a limited, revocable, non-exclusive license to use such content solely for the purpose of generating a synthetic voice. You represent and warrant that you have all necessary rights and permissions to submit this content. The Company does not claim ownership over your original recordings and does not reuse them beyond the stated purpose.

8. Third Party Sites & Services

 

8.1 Links provided via the Services to Third-Party websites, Third-Party Contractors or Companies and/or services (the “Third-Party Services”) are provided only as a convenience. If you use these Third-Party Services or use links to such websites, you may leave the Services. Company does not control nor endorse any such Third-Party Services. You agree that the Company Parties, as defined below, will not be responsible or liable for any content, goods or services provided by such Third-Party or for your use or inability to use such Third-Party websites.

 

8.2 You will use such links at your own risk. You are advised that other websites on the Internet, including Third-Party websites linked from the Services, might contain material or information: that some people may find offensive or inappropriate; that is inaccurate, untrue, misleading or deceptive; or that is defamatory, libelous, infringing of others’ rights or otherwise unlawful. Company

8.3 Your interactions with organizations and/or individuals and Third-Party Contractors or Companies found on or through the Services, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals, except as may be otherwise stated herein. You agree and acknowledge that Company is not a party to any transactions you may enter into, except as may otherwise be stated herein, using the Services and shall not under any circumstances be liable for any damages of any kind arising out of, or in connection with, or relating to, the products and services of a ThirtyParty.

9. Content.

 

9.1 All Content is the sole responsibility of the person who originated such content. You acknowledge that all Content transmitted or accessed by you using the Company Service, is at your own risk and you will be solely responsible and liable for any damage or loss to you or any other party resulting therefrom. You remain solely responsible for all Content that you transmit in connection with the Company Service, and you warrant that you possess all rights necessary to provide such Content and that you do not violate any third party’s rights in providing such Content. We reserve the right to remove, and to allow certain users to remove, any objectionable Content in our sole discretion. You understand that by providing Content publicly in connection with the Company Service, you hereby grant us a non-exclusive, worldwide, royalty free, perpetual, irrevocable, sublicensable and transferable right to fully exploit such Content (including all related intellectual property rights) in connection with our business. For purposes of these Terms of Service, the term “Content” includes, without limitation, any information, text, reviews, videos, audio clips, comments, information, data, photographs, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible through the Company Service. Company and its licensees may publicly display advertisements and other information adjacent to or included with your Content. You are not entitled to any compensation for such advertisements. The manner, mode and extent of such advertising are subject to change without specific notice to you. We make some of the Content (“RSS Content”) available via Real Simple Syndication (“RSS Content Feed”). You may access and use the RSS Content Feed in order to display the RSS Content on your personal computer, website, or blog, provided that (i) your use of the RSS Content Feed is for personal, non-commercial purposes only, (ii) your display of the RSS Content links back to the relevant pages on the Company Service, and attributes Company as the source of the RSS Content,(iii) your display of the RSS Content does not violate fair use doctrine, (iv) your use or display of the RSS Content does not suggest that Company promotes or endorses any third party causes, ideas, websites, products or services, including your personal website or blog, (v) you do not redistribute the RSS Content, and (vi) your use of the RSS Content Feed does not overburden Company’s systems. Company reserves all rights in the RSS Content and may terminate the Feeds at any time

9.2 By sending us any ideas, suggestions, documents or proposals (“Feedback”), you agree that (i) your Feedback does not contain the confidential or proprietary information of third parties, (ii) we are under no obligation of confidentiality, express or implied, with respect to the Feedback, (iii) we may have something similar to the Feedback already under consideration or in development, and (iv) you grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute and sublicense the Feedback, and you irrevocably waive, and cause to be waived, against Company and its users any claims and assertions of any moral rights contained in such Feedback.

10. Data Collection, Use, and Retention. When you, as an adult account holder, submit voice samples (your own, old audio, or from another individual including a child), we collect the audio content. Raw audio voice recordings are automatically deleted within 72 hours of processing and are not stored permanently. Only the synthetic voice, which is a processed output, is retained and permanently available once created and accepted. This synthetic voice is deleted upon account closure. For voice samples from or for a child, we may also collect a nickname and age group associated with that voice, provided by you as the adult account holder. We design our processes to collect only the minimum necessary personally identifiable information for a safe and effective experience. When submitting voice samples from a child under 13, the adult account holder affirms they are either the parent/legal guardian of the minor voice donor, or have obtained verifiable parental consent from such legal guardian. The Company does not independently verify such representations and is not responsible for misrepresentations. By completing our consent process, the adult account holder affirms this consent. We do not store information that directly identifies the voice donor, beyond the voice sample itself and a nickname/age group provided by the adult account holder. Minor's information (including voice data) is used solely for delivering our Services and Platform. We do not sell Personal Information to third parties

11. Termination. You may terminate your use of the Service at any time. You agree that the Company may terminate or suspend your access to all or part of the Service, with or without notice, in our reasonable discretion, at any time, if you violate the Terms of Service. Company reserves the right to modify or discontinue the Service (or any part thereof) with or without notice, at any time. Following the termination or cancellation of your subscription to the Service and/or your account, we reserve the right to delete all your data in the normal course of operations.

12. Representations.

You expressly represent, warrant, and/or acknowledge that:

12.1 Company does not warrant or guarantee the suitability or availability of any material or content, including without limitation any, data, products or services, found through the Service.

12.2 Company does not screen the authenticity or quality of any material or content or any provider of material or content, including, data, products or services found through the Service.

 

12.3 Company makes no representations or promises regarding any material or content, and that some of the material or content provided via the Service may be owned or licensed by third parties.

 

12.4 Company is not a party to any transaction between you and any provider of products or services via the Service. Any dispute shall be resolved between yourself and the provider of such products or services or your customer.

 

12.5 Any information, including any data, materials, or content on the Service, including on any Facebook, Instagram or Twitter page, are for informational purposes only.

 

12.6 You assume all risk when using the Service, including all the risks associated with any online or offline interactions with other Users, providers of products and services, and from additional fees or charges from your mobile carrier.

 

12.7 You are of legal age to form a binding contract and are at least the age as noted in paragraph 5 herein, or of age or you have the authority of such legal entity to form a binding contract; all registration information you submit is accurate and truthful; you will maintain the accuracy of such information; and you are legally permitted to use and access the Service and take full responsibility for the selection and use of and access to the Service.

 

12.8 The Company will have no obligation to provide you with any support or maintenance in connection with the Service

13. Warranties, Disclaimers and Limitations of Liability.

 

You expressly understand and agree that:

 

13.1 Your use of the Service is at your sole risk. The Service and the associated materials and content are provided on an “as is” and “as available” basis. Except as otherwise expressly provided in these Terms of Service, Company, its parent, subsidiary and other affiliated companies, and their respective officers, directors, employees, agents and other representatives (collectively, the “Company Parties”), expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a purpose and non-infringement. Without limiting the generality of the foregoing, the Company Parties make no warranty that: (i) the Service will meet your requirements; (ii) the Service will be uninterrupted, timely, secure, or errorfree; (iii) information that may be obtained via the Service will be accurate or reliable; (iv) the quality of any and all products, services, information or other material, including all merchandise, goods and services, obtained or purchased by you directly or indirectly through the Service will meet your expectations or needs; (v) and (vi) any errors in the Service will be corrected.

 

13.2 The Company Parties shall not under any circumstances be liable for any damages of any kind arising out of, in connection with or relating to the use of or inability to use the company service, including any liability: (i) as a publisher of information; (ii) for any incorrect or inaccurate information or any ‘bug’ of the company service; (iii) for any unauthorized access to or disclosure of your transmissions or data; (iv) for statements or conduct of any third party on or via the Service; (v) for any disputes between users of the Service or between a User of the Service and a third party; (vi) for lost data; (vii) cost of procurement of substitute products or services; (viii) for any technical malfunction that may arise from problems with computer systems, software code, servers, computer equipment, mobile phones, software, infrastructure connections or any combination thereof; or (ix) for any other matter relating to the Service or any third party. This is a comprehensive limitation of liability that applies to all damages of any kind, including any direct, indirect, special, incidental or consequential damages, whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if an individual advises the Company Parties of the possibility of such damages. The limitations of liability set forth herein are fundamental elements of the basis of the bargain between the Company and you. The products, information and services offered on and through the Service would not be provided to you without such limitations.

 

13.3 Notwithstanding the foregoing, the sole and entire maximum liability of the Company Parties for any reason, and your sole and exclusive remedy for any cause or claim whatsoever, shall be limited to any amounts paid by you to Company during the three (3) months prior to the date any cause of action may have occurred.

 

13.4 You agree that regardless of any statute or law to the contrary, any claim you may bring must be filed within one (1) year after the cause of action accrues or it will be permanently barred.

 

13.5 Some jurisdictions do not allow the disclaimer of certain warranties or the limitation or exclusion of liability for certain types of damages. Accordingly, some of the above disclaimers and limitations may not apply to you.

 

13.6 If you are a California resident, you shall and hereby do waive California Civil Code Section 1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor”.

14. Indemnification. You agree to indemnify, defend and hold harmless the Company Parties against all claims, demands, causes of action, losses, expenses, damages and costs (including any reasonable attorneys’ fees), resulting or arising from or relating to your use of the Service, any activity related to your account by you or any other person permitted by you, any Content that you submit to, post on or transmit through the Service, your breach of these Terms of Service, your infringement or violation of any rights of another, or termination of your access to the Service. We reserve the right to assume, at our sole expense, the exclusive defense and control of any such claim or action and all negotiations for settlement or compromise, and you agree to fully cooperate with us in the defense of any such claim, action, settlement or compromise negotiations, as requested by us.

15. Purchases and Payments.

 

15.1 Purchase of Services. Your contract for the purchase of Services, if any, is completed once you confirm your purchase and performance of this contract begins as soon as the purchase is complete.

 

15.2 Subscriptions. Company may offer different subscription models for the Services, which may include varying features and access tiers. The Service is provided free of charge to users utilizing PRC-Saltillo communication solutions. For other users, a standard monthly subscription plan is available. The specific features, current pricing, and requirements for each subscription shall be displayed on the pricing section of our website, which may be updated from time to time.

 

15.3 Payment Processing Methods. Company may make available to you various payment processing methods to facilitate the purchase of Services. You must abide by any relevant terms and conditions or other legal agreement with third party payment processors, that governs your use of a given payment processing method. Company may add or remove payment processing methods at its sole discretion and without notice to you. Once your purchase is complete, Company or the payment processor may charge your credit card or other form of payment that you indicate for any Services purchased, along with any additional applicable amounts (including any taxes). You are solely responsible for all amounts payable associated with purchases you make via the Services.

 

15.4 Pricing. Pricing and availability of all Services for sale, if any, displayed through the Site are subject to change at any time before you click the button indicating that you want to purchase such Services.

 

15.5 Subscription Management, Cancellation, and Refunds. a. Cancellation: You may cancel your subscription at any time. For subscriptions purchased directly through our website (e.g., via Stripe), you can typically manage and cancel your subscription through your account settings on the Site. For subscriptions purchased via an in-app purchase (e.g., Apple App Store), you must manage and cancel your subscription directly through the respective app store's subscription management settings, as these are governed by the app store's terms and conditions. b. Access After

 

Cancellation: Upon cancellation, your access to the paid features of the Service will typically continue until the end of your current billing period, after which your subscription will not renew. c. Refunds: All purchases are generally non-refundable. We do not provide refunds or credits for any partial subscription periods or unused Service features, except where required by applicable law. For in-app purchases, any refund requests must be directed to and processed by the respective app store (e.g., Apple App Store) in accordance with their refund policies.

 

15.6 Termination for Cause. The Company reserves the right to suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms, misused the Service, or engaged in fraudulent, abusive, or unlawful behavior. Such termination does not entitle you to any refund.

16. Procedure for Notifying the Company of Copyright Infringement. Those who believe that their copyrighted work has been infringed or are aware of other infringing material, should contact our Copyright Agent at the address listed below and provide us with the following information: a. An electronic or physical signature of a person authorized to act on behalf of the owner of the copyrighted work that has allegedly been infringed. b. Identification of the copyrighted work claimed to have been infringed. c. Information describing where the allegedly infringing material is located on the Service. d. Your address, telephone number, and email address. e. A written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law. f. A statement by you that the above information in your notification is accurate and that, under penalty of perjury, you are the copyright owner or authorized to act on the copyright owner’s behalf. The foregoing information may be emailed or mailed to our Copyright Agent at the addresses listed at the end of this Terms of Service. Following receipt of the information listed above, we will remove or disable access to the infringing material and take reasonable steps to notify the user responsible for posting said material. The posting of infringing copyrighted material may result in the termination of user privileges of such user.

17. Modifications to the Service. The Company may change the features, pricing, or availability of the Service at any time. If such changes materially affect your use, we will provide reasonable notice via the email associated with your account or on the platform

18. Governing Law and Dispute Resolution. These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the state and federal courts located in New Castle County, Delaware for any disputes arising out of or relating to the Service or these Terms. To the maximum extent permitted by law:

• You waive any right to participate in a class action, class arbitration, or other representative proceeding against the Company. All claims must be brought individually.

 

• You waive your right to a trial by jury in any legal proceeding.

If you are dissatisfied with the Service, your sole remedy is to discontinue use. The Service is provided “as-is” and “as-available,” and the Company’s maximum liability is limited to the amount paid by you in the preceding three months, if any. The Service is not a medical device and is not intended to replace professional speech therapy or assistive assessments. We do not guarantee that synthetic voices will meet any specific communicative, linguistic, or therapeutic standards. The Voice Keeper shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, internet service interruptions, power outages, labor disputes, cyberattacks, or actions of governmental authorities. The Voice Keeper shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, internet interruptions, power outages, labor disputes, cyberattacks, or government restrictions.

 

19. Miscellaneous. a. These Terms of Service constitute the entire agreement between Company and each user of the Service with respect to the subject matter of these Terms of Service. b. If any provision of these Terms of Service shall be deemed unlawful, void or for any reason unenforceable by a court of competent jurisdiction, the validity and enforceability of any remaining provisions will not be affected. c. The failure of the Company Parties to insist upon strict adherence to any term of these Terms of Service shall not constitute a waiver of such term and shall not be considered a waiver or limit that party’s right thereafter to insist upon strict adherence to that term or any other term contained in these Terms of Service. You may not assign your obligations or rights hereunder to another entity or individual. We may transfer, assign or delegate these Terms of Service and its rights and obligations without your consent. d. We shall have no liability to you hereunder if we are prevented from or delayed in performing our obligations, or from carrying on our business, by acts, events, omissions or accidents beyond our reasonable control, including, without limitation, strikes, lock-outs or other industrial disputes (whether involving the workforce of us or any other party), failure of a utility service or transport or telecommunications network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood or storm. e. No agency, partnership, joint venture, or employment is created as a result of these Terms of Service and you do not have any authority of any kind to bind us in any respect whatsoever.

19.Legacy Users. Users who created synthetic voices or submitted recordings prior to July 2025 remain subject to the Terms of Service and Privacy Policy that were in effect at the time of submission. This includes original pricing, storage duration, and data handling practices. These legacy conditions remain valid unless the user explicitly recreates a voice or agrees to the updated terms.

20. Customer Service. If you have any comments or questions regarding these Terms of Service or wish to report any violation of these Terms of Service, you may contact us at the address below. Email address: support@almagu.com

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